查询号码组详情V3
更新时间:2025-12-03
URL
https://aiob-open.baidu.com/api/v4/console/apitask/member/detail2
HTTP Method
POST
请求参数
Header
| 参数名称 | 是否必须 | 说明 | 示例 |
|---|---|---|---|
| Content-Type | 是 | application/json | application/json |
| Authorization | 是 | 参考「生成认证Token」文档 | cc-api-auth-v2/10.FE70EAB9B263A6E389420EB624A33F6EF6837FE422D933C5BFC2A2FB2CBE837B33799B93D1B99E586A5CB03D69ECEB7A |
Body
| 名称 | 类型 | 是否必须 | 说明 | 示例 |
|---|---|---|---|---|
| taskMemberId | long | 是 | 百度侧号码组id,需统一taskMemberId | 732530014224641 |
响应参数
| 名称 | 类型 | 备注 |
|---|---|---|
| code | int | http响应码,比如200 |
| msg | string | 响应信息,成功为success,失败时为具体原因 |
| data | obj | 号码组详情包含号码组元信息,每通会话的详情 |
data数据
| 名称 | 类型 | 备注 |
|---|---|---|
| memberInfo | obj | 号码组元信息,包含接通次数、号码组状态等 |
| sessions | array | 号码组中的会话信息 |
memberInfo数据
| 名称 | 类型 | 备注 |
|---|---|---|
| taskMemberId | string | 百度侧号码组id |
| tenantId | long | 租户唯一标识 |
| status | int | 1-未执行;2-未完成;3-已完成;4-已打完;99-error(异常才会置为该状态) |
| callEndTime | long | 呼叫结束时间戳 |
| finished | int | 1-已完成;0-未完成; |
| totalTimes | int | 呼叫次数 |
| connectedTimes | int | 接通次数 |
| extJson | string | 随路字段 |
sessions数据
| 参数名称 | 类型 | 是否必须 | 说明 | 示例 |
|---|---|---|---|---|
| sessionId | string | 是 | 通话唯一标识 | "201bd45e-a375-47e1-bcee-e5bcd3c6b523" |
| tenantId | long | 是 | 租户唯一标识 | 10363 |
| taskId | string | 是 | 任务标识 实时任务返回租户id | "732721695686912" |
| taskName | string | 是 | 任务名称 实时任务返回 "实时任务" | "任务名称" |
| robotId | string | 是 | 机器人ID | "2765019f-bef5-4f67-a3ac-1bd48db42e10" |
| robotName | string | 是 | 外呼机器人名称 | "机器人名称1" |
| memberId | long | 是 | 号码组唯一标识,导入名单后,返回的名单号码组对应标识 | 732722324373760 |
| mobile | string | 是 | 被叫号码 | "16XX8937468" |
| callTimes | int | 是 | 拨打次数 | 1 |
| callerNum | string | 是 | 主叫号码 | "07567171348" |
| endType | int | 是 | 接通状态,1-已接通 0-未接通 | 1 |
| callType | int | 是 | 呼叫类型,0-首次呼叫;1-重试;2-预约呼叫;3-实时呼叫 | 1 |
| endTypeReason | string | 是 | 未接通原因,详见 endTypeReason 列表 | "notexist" |
| contactUUID | string | 是 | 生成通话录音唯一标识,可通过该标识,获取录音 | "c1ff838e-c2a4-11eb-a785-fa27000306ed" |
| fileId | long | 是 | 文件id,名单导入任务时生成的文件ID | 732722299388160 |
| collectInfo | obj | 是 | 信息收集内容 | {"hungupnode": "拒绝_首次施压"} |
| record | array | 是 | 会话还原记录 | |
| durationTimeLen | int | 是 | 拨号总时长,单位为秒 | 64 |
| ringingTimeLen | int | 是 | 振铃时长,单位为秒 | 10 |
| talkingTimeLen | int | 是 | 对话时长,单位为秒 | 5 |
| startTime | long | 是 | 呼叫开始时间-Unix时间戳(单位:毫秒) | "1635909010000" |
| ringStartTime | long | 是 | 振铃开始时间-Unix时间戳(单位:毫秒) | "1635909010000" |
| talkingStartTime | long | 是 | 通话开始时间-Unix时间戳(单位:毫秒),未接通显示'-',已接通会有值 | "1635909010000" |
| endTime | long | 是 | 呼叫结束时间-Unix时间戳(单位:毫秒) | "1635909010000" |
| intent | string | 是 | 意向,在外呼机器人-流程节点-信息收集,配置key为「意向」,对应的value值 | "未分类" |
| action | array | 是 | 动作,HUNGUP:挂机 | ["HANGUP"] |
| isRobotHangup | boolean | 是 | 是否机器人主动挂机 | true |
| dialogVar | obj | 是 | 变量,导入名单的变量 | {"变量1": "已接通"} |
| smsVar | obj | 是 | 短信变量 | {"website":"深度啊感动"} |
| extJson | String | 否 | 来自导入信息 | 来自导入信息 |
| transResult | int | 否 | 转接结果 | 字段为空或值为0未发起,1成功,-1失败 |
| sipCode | String | 否 | 接通状态 | 如200、480、407等 |
| sipInfo | String | 否 | 接通描述 | 如No user responding等 |
| tagExtractInfo | Map | 否 | 标签抽取结果机器人开启标签抽取,且对话能抽取到标签时返回 | {"是否有意愿": "是"} |
record数据
| 名称 | 类型 | 备注 |
|---|---|---|
| role | string | 角色,现有机器人侧(speech)和客户侧(voice) |
| timestamp | long | 时间戳,微秒 |
| contextText | string | 回复文本 (speech角色下取此字段则为机器人回复文本),(voice角色下取此字段则为客户侧回复文本) |
| audioId | string | 录音ID |
| intent | string | 意图 |
| start | string | 片段开始时间(基于对话开始的相对时间) |
| stop | string | 片段结束时间(基于对话开始的相对时间) |
| timeLen | long | 片段时长,毫秒 |
| interrupted | boolean | 打断标识,未打断 |
| interruptedTime | string | 打断时间 (基于对话开始的相对时间) |
| silent | boolean | 静默标识 |
请求示例
Javascript
1 {
2 "taskMemberId":732530014224641 // 百度侧号码组id
3 }
返回示例
Javascript
1 {
2 "code": 200,
3 "msg": "success",
4 "data": {
5 "memberInfo": {
6 "taskMemberId": "732530014224641",
7 "tenantId": 10215,
8 "status": 3,
9 "callEndTime": 1761119771000,
10 "finished": 1,
11 "totalTimes": 1,
12 "connectedTimes": 1,
13 "extJson": "extJson"
14 },
15 "sessions": [
16 {
17 "tenantId": 10215,
18 "memberId": 4190630832340992,
19 "sessionId": "10215_6f8146adfa504d3c94757bdfda529b18",
20 "collectInfo": {
21
22 },
23 "record": [
24 {
25 "role": "speech",
26 "timestamp": 1734320937162,
27 "content": null,
28 "contextText": "您好,我是梅赛德斯-奔驰客户服务中心的客服。请问您是吗?",
29 "sn": "603b96b2-84b6-4ce4-b564-3f65a4948869",
30 "intent": null,
31 "start": "00:00.043",
32 "stop": "00:05.889",
33 "timeLen": 5846,
34 "interrupted": false,
35 "interruptedTime": null,
36 "silent": false,
37 "nodeInfo": null
38 },
39 {
40 "role": "voice",
41 "timestamp": 1734320945841,
42 "content": "你好。",
43 "contextText": "你好。",
44 "sn": "ad59ab5ebb6011ef_2_1",
45 "intent": null,
46 "start": "00:05.557",
47 "stop": "00:07.997",
48 "timeLen": 2440,
49 "interrupted": false,
50 "interruptedTime": null,
51 "silent": false,
52 "nodeInfo": null
53 },
54 {
55 "role": "speech",
56 "timestamp": 1734320946585,
57 "content": "你好。",
58 "contextText": "嗯,您好,我是奔驰客服,想确认下您是车主本人吗?",
59 "sn": "ad59ab5ebb6011ef_2_1",
60 "intent": null,
61 "start": "00:09.466",
62 "stop": "00:14.883",
63 "timeLen": 5417,
64 "interrupted": false,
65 "interruptedTime": null,
66 "silent": false,
67 "nodeInfo": null
68 },
69 {
70 "role": "voice",
71 "timestamp": 1734320947107,
72 "content": "喂。",
73 "contextText": "喂。",
74 "sn": "ad59ab5ebb6011ef_4_1",
75 "intent": null,
76 "start": "00:07.857",
77 "stop": "00:09.257",
78 "timeLen": 1400,
79 "interrupted": true,
80 "interruptedTime": null,
81 "silent": false,
82 "nodeInfo": null
83 },
84 {
85 "role": "voice",
86 "timestamp": 1734320954559,
87 "content": "哎,你好,我是。",
88 "contextText": "哎,你好,我是。",
89 "sn": "ad59ab5ebb6011ef_6_1",
90 "intent": null,
91 "start": "00:14.177",
92 "stop": "00:16.717",
93 "timeLen": 2540,
94 "interrupted": false,
95 "interruptedTime": null,
96 "silent": false,
97 "nodeInfo": null
98 },
99 {
100 "role": "speech",
101 "timestamp": 1734320955299,
102 "content": "哎,你好,我是。",
103 "contextText": "好的,您好,感谢接听。我们想做个简短调研,了解下您购车后的服务体验,可以吗?",
104 "sn": "ad59ab5ebb6011ef_6_1",
105 "intent": null,
106 "start": "00:18.180",
107 "stop": "00:26.563",
108 "timeLen": 8383,
109 "interrupted": false,
110 "interruptedTime": null,
111 "silent": false,
112 "nodeInfo": null
113 },
114 {
115 "role": "voice",
116 "timestamp": 1734320967176,
117 "content": "嗯,你找人工服务吧,行吧?",
118 "contextText": "嗯,你找人工服务吧,行吧?",
119 "sn": "ad59ab5ebb6011ef_8_1",
120 "intent": null,
121 "start": "00:25.837",
122 "stop": "00:29.337",
123 "timeLen": 3500,
124 "interrupted": false,
125 "interruptedTime": null,
126 "silent": false,
127 "nodeInfo": null
128 },
129 {
130 "role": "speech",
131 "timestamp": 1734320967919,
132 "content": "嗯,你找人工服务吧,行吧?",
133 "contextText": "明白,我们这就是人工服务呀,想了解下您购车后的体验,可以吗?",
134 "sn": "ad59ab5ebb6011ef_8_1",
135 "intent": null,
136 "start": "00:30.800",
137 "stop": "00:37.213",
138 "timeLen": 6413,
139 "interrupted": false,
140 "interruptedTime": null,
141 "silent": false,
142 "nodeInfo": null
143 },
144 {
145 "role": "voice",
146 "timestamp": 1734320977688,
147 "content": "嗯,好的,那您说吧。",
148 "contextText": "嗯,好的,那您说吧。",
149 "sn": "ad59ab5ebb6011ef_10_1",
150 "intent": null,
151 "start": "00:36.797",
152 "stop": "00:39.837",
153 "timeLen": 3040,
154 "interrupted": false,
155 "interruptedTime": null,
156 "silent": false,
157 "nodeInfo": null
158 },
159 {
160 "role": "speech",
161 "timestamp": 1734320978431,
162 "content": "嗯,好的,那您说吧。",
163 "contextText": "噢,结合您对奔驰品牌销售门店的整体感受,请您为门店服务打1-10分,10分最满意。您打几分?",
164 "sn": "ad59ab5ebb6011ef_10_1",
165 "intent": null,
166 "start": "00:41.312",
167 "stop": "00:51.007",
168 "timeLen": 9695,
169 "interrupted": false,
170 "interruptedTime": null,
171 "silent": false,
172 "nodeInfo": null
173 },
174 {
175 "role": "voice",
176 "timestamp": 1734320993088,
177 "content": "呃,这个现在需要按照什么来评分?",
178 "contextText": "呃,这个现在需要按照什么来评分?",
179 "sn": "ad59ab5ebb6011ef_12_1",
180 "intent": null,
181 "start": "00:51.317",
182 "stop": "00:55.237",
183 "timeLen": 3920,
184 "interrupted": false,
185 "interruptedTime": null,
186 "silent": false,
187 "nodeInfo": null
188 },
189 {
190 "role": "speech",
191 "timestamp": 1734320993831,
192 "content": "呃,这个现在需要按照什么来评分?",
193 "contextText": "收到,就按照您购车后的实际感受来评分就好,比如服务态度、专业性这些。您觉得能打几分呢?",
194 "sn": "ad59ab5ebb6011ef_12_1",
195 "intent": null,
196 "start": "00:56.712",
197 "stop": "01:06.164",
198 "timeLen": 9452,
199 "interrupted": false,
200 "interruptedTime": null,
201 "silent": false,
202 "nodeInfo": null
203 },
204 {
205 "role": "voice",
206 "timestamp": 1734321010285,
207 "content": "嗯,征信可以达到八分,然后服务态度的话,大概六分吧。",
208 "contextText": "嗯,征信可以达到八分,然后服务态度的话,大概六分吧。",
209 "sn": "ad59ab5ebb6011ef_14_1",
210 "intent": null,
211 "start": "01:06.717",
212 "stop": "01:12.437",
213 "timeLen": 5720,
214 "interrupted": false,
215 "interruptedTime": null,
216 "silent": false,
217 "nodeInfo": null
218 },
219 {
220 "role": "speech",
221 "timestamp": 1734321011019,
222 "content": "嗯,征信可以达到八分,然后服务态度的话,大概六分吧。",
223 "contextText": "嗯明白,那整体给门店服务打个分吧,1-10分,您觉得打几分合适呢?",
224 "sn": "ad59ab5ebb6011ef_14_1",
225 "intent": null,
226 "start": "01:13.900",
227 "stop": "01:20.332",
228 "timeLen": 6432,
229 "interrupted": false,
230 "interruptedTime": null,
231 "silent": false,
232 "nodeInfo": null
233 },
234 {
235 "role": "voice",
236 "timestamp": 1734321022876,
237 "content": "嗯。",
238 "contextText": "嗯。",
239 "sn": "ad59ab5ebb6011ef_16_1",
240 "intent": null,
241 "start": "01:23.637",
242 "stop": "01:25.037",
243 "timeLen": 1400,
244 "interrupted": false,
245 "interruptedTime": null,
246 "silent": false,
247 "nodeInfo": null
248 },
249 {
250 "role": "speech",
251 "timestamp": 1734321023180,
252 "content": null,
253 "contextText": "嗯嗯,没事,您慢慢想,整体感受大概能打几分呢?",
254 "sn": "ad59ab5ebb6011ef_14_1",
255 "intent": null,
256 "start": "01:26.061",
257 "stop": "01:31.308",
258 "timeLen": 5247,
259 "interrupted": false,
260 "interruptedTime": null,
261 "silent": true,
262 "nodeInfo": null
263 },
264 {
265 "role": "voice",
266 "timestamp": 1734321033699,
267 "content": "七分吧。",
268 "contextText": "七分吧。",
269 "sn": "ad59ab5ebb6011ef_18_2",
270 "intent": null,
271 "start": "01:33.597",
272 "stop": "01:35.857",
273 "timeLen": 2260,
274 "interrupted": false,
275 "interruptedTime": null,
276 "silent": false,
277 "nodeInfo": null
278 },
279 {
280 "role": "speech",
281 "timestamp": 1734321034442,
282 "content": "七分吧。",
283 "contextText": "嗯,好的,整体给七分是吧,那您能说说为什么服务态度只打六分吗?",
284 "sn": "ad59ab5ebb6011ef_18_2",
285 "intent": null,
286 "start": "01:37.323",
287 "stop": "01:43.974",
288 "timeLen": 6651,
289 "interrupted": false,
290 "interruptedTime": null,
291 "silent": false,
292 "nodeInfo": null
293 },
294 {
295 "role": "voice",
296 "timestamp": 1734321048366,
297 "content": "嗯,因为今天找联系人的时候一直都联系不上,然后呃。",
298 "contextText": "嗯,因为今天找联系人的时候一直都联系不上,然后呃。",
299 "sn": "ad59ab5ebb6011ef_20_1",
300 "intent": null,
301 "start": "01:44.897",
302 "stop": "01:50.517",
303 "timeLen": 5620,
304 "interrupted": false,
305 "interruptedTime": null,
306 "silent": false,
307 "nodeInfo": null
308 },
309 {
310 "role": "speech",
311 "timestamp": 1734321049108,
312 "content": "嗯,因为今天找联系人的时候一直都联系不上,然后呃。",
313 "contextText": "好的,了解了,那您对门店的其他服务还有什么不满意的地方吗?",
314 "sn": "ad59ab5ebb6011ef_20_1",
315 "intent": null,
316 "start": "01:51.989",
317 "stop": "01:57.372",
318 "timeLen": 5383,
319 "interrupted": false,
320 "interruptedTime": null,
321 "silent": false,
322 "nodeInfo": null
323 },
324 {
325 "role": "voice",
326 "timestamp": 1734321050117,
327 "content": "呃,还有什么?",
328 "contextText": "呃,还有什么?",
329 "sn": "ad59ab5ebb6011ef_22_1",
330 "intent": null,
331 "start": "01:49.877",
332 "stop": "01:52.277",
333 "timeLen": 2400,
334 "interrupted": true,
335 "interruptedTime": null,
336 "silent": false,
337 "nodeInfo": null
338 },
339 {
340 "role": "voice",
341 "timestamp": 1734321060538,
342 "content": "别的暂时没有,别的暂时没有。",
343 "contextText": "别的暂时没有,别的暂时没有。",
344 "sn": "ad59ab5ebb6011ef_24_1",
345 "intent": null,
346 "start": "01:58.057",
347 "stop": "02:02.697",
348 "timeLen": 4640,
349 "interrupted": false,
350 "interruptedTime": null,
351 "silent": false,
352 "nodeInfo": null
353 },
354 {
355 "role": "speech",
356 "timestamp": 1734321061282,
357 "content": "别的暂时没有,别的暂时没有。",
358 "contextText": "明白,那您觉得线上渠道服务怎么样?比如官网、APP这些,1-10分您打几分?",
359 "sn": "ad59ab5ebb6011ef_24_1",
360 "intent": null,
361 "start": "02:04.163",
362 "stop": "02:11.684",
363 "timeLen": 7521,
364 "interrupted": false,
365 "interruptedTime": null,
366 "silent": false,
367 "nodeInfo": null
368 },
369 {
370 "role": "voice",
371 "timestamp": 1734321064438,
372 "content": "保养这边的已经现在能做吗?",
373 "contextText": "保养这边的已经现在能做吗?",
374 "sn": "ad59ab5ebb6011ef_26_1",
375 "intent": null,
376 "start": "02:02.817",
377 "stop": "02:06.597",
378 "timeLen": 3780,
379 "interrupted": true,
380 "interruptedTime": null,
381 "silent": false,
382 "nodeInfo": null
383 },
384 {
385 "role": "voice",
386 "timestamp": 1734321075141,
387 "content": "官网上可以打八分。",
388 "contextText": "官网上可以打八分。",
389 "sn": "ad59ab5ebb6011ef_28_1",
390 "intent": null,
391 "start": "02:13.837",
392 "stop": "02:17.297",
393 "timeLen": 3460,
394 "interrupted": false,
395 "interruptedTime": null,
396 "silent": false,
397 "nodeInfo": null
398 },
399 {
400 "role": "speech",
401 "timestamp": 1734321075883,
402 "content": "官网上可以打八分。",
403 "contextText": "噢,那您对官网的服务还有什么具体的改进建议吗?",
404 "sn": "ad59ab5ebb6011ef_28_1",
405 "intent": null,
406 "start": "02:18.764",
407 "stop": "02:23.949",
408 "timeLen": 5185,
409 "interrupted": false,
410 "interruptedTime": null,
411 "silent": false,
412 "nodeInfo": null
413 },
414 {
415 "role": "voice",
416 "timestamp": 1734321088904,
417 "content": "嗯,暂时没有,有的话回去再说吧,回去再再联,再给你们回复。",
418 "contextText": "嗯,暂时没有,有的话回去再说吧,回去再再联,再给你们回复。",
419 "sn": "ad59ab5ebb6011ef_30_1",
420 "intent": null,
421 "start": "02:24.597",
422 "stop": "02:31.057",
423 "timeLen": 6460,
424 "interrupted": false,
425 "interruptedTime": null,
426 "silent": false,
427 "nodeInfo": null
428 },
429 {
430 "role": "speech",
431 "timestamp": 1734321089637,
432 "content": "嗯,暂时没有,有的话回去再说吧,回去再再联,再给你们回复。",
433 "contextText": "收到,好的,官网打八分是吧,那我们先这样,您之后有建议随时联系我们,可以吗?",
434 "sn": "ad59ab5ebb6011ef_30_1",
435 "intent": null,
436 "start": "02:32.518",
437 "stop": "02:39.002",
438 "timeLen": 6484,
439 "interrupted": false,
440 "interruptedTime": null,
441 "silent": false,
442 "nodeInfo": null
443 },
444 {
445 "role": "voice",
446 "timestamp": 1734321094502,
447 "content": "对。",
448 "contextText": "对。",
449 "sn": "ad59ab5ebb6011ef_32_1",
450 "intent": null,
451 "start": "02:35.257",
452 "stop": "02:36.657",
453 "timeLen": 1400,
454 "interrupted": true,
455 "interruptedTime": null,
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