查询号码组详情V2
更新时间：2024-12-19
URL
https://aiob-open.baidu.com/api/v3/console/apitask/member/detail2?taskMemberId=
HTTP Method
GET
请求参数
Header
| 参数名称 | 是否必须 | 说明 | 示例 |
|---|---|---|---|
| Content-Type | 是 | application/json | application/json |
| Authorization | 是 | 参考「生成认证Token」文档 | cc-api-auth-v1/5b050c050f5a4e74b8c20bf512e39c1d/2021-04-13T08:05:43Z/1800000/host;x-bce-date/746ed9ad706c379f31bafc292e3c720797e39bb7f08ce5f641d657e14e42dd33 |
响应参数
| 名称 | 类型 | 备注 |
|---|---|---|
| code | int | http响应码，比如200 |
| msg | string | 响应信息，成功为success，失败时为具体原因 |
| data | obj | 成功时为号码组中每通电话的详情数据 |
data数据
| 参数名称 | 类型 | 是否必须 | 说明 | 示例 |
|---|---|---|---|---|
| sessionId | string | 是 | 通话唯一标识 | "201bd45e-a375-47e1-bcee-e5bcd3c6b523" |
| tenantId | long | 是 | 租户唯一标识 | 10363 |
| taskId | string | 是 | 任务标识 实时任务返回租户id | "732721695686912" |
| taskName | string | 是 | 任务名称 实时任务返回 "实时任务" | "任务名称" |
| robotId | string | 是 | 机器人ID | "2765019f-bef5-4f67-a3ac-1bd48db42e10" |
| robotName | string | 是 | 外呼机器人名称 | "机器人名称1" |
| memberId | long | 是 | 号码组唯一标识，导入名单后，返回的名单号码组对应标识 | 732722324373760 |
| mobile | string | 是 | 被叫号码 | "16XX8937468" |
| callTimes | int | 是 | 拨打次数 | 1 |
| callerNum | string | 是 | 主叫号码 | "07567171348" |
| endType | int | 是 | 接通状态，1-已接通 0-未接通 | 1 |
| callType | int | 是 | 呼叫类型，0-首次呼叫；1-重试；2-预约呼叫；3-实时呼叫 | 1 |
| endTypeReason | string | 是 | 未接通原因，详见 endTypeReason 列表 | "notexist" |
| contactUUID | string | 是 | 生成通话录音唯一标识,可通过该标识，获取录音 | "c1ff838e-c2a4-11eb-a785-fa27000306ed" |
| fileId | long | 是 | 文件id，名单导入任务时生成的文件ID | 732722299388160 |
| collectInfo | obj | 是 | 信息收集内容 | {"hungupnode": "拒绝_首次施压"} |
| record | array | 是 | 会话还原记录 | |
| durationTimeLen | int | 是 | 拨号总时长，单位为秒 | 64 |
| ringingTimeLen | int | 是 | 振铃时长，单位为秒 | 10 |
| talkingTimeLen | int | 是 | 对话时长，单位为秒 | 5 |
| startTime | long | 是 | 呼叫开始时间-Unix时间戳(单位:毫秒) | "1635909010000" |
| ringStartTime | long | 是 | 振铃开始时间-Unix时间戳(单位:毫秒) | "1635909010000" |
| talkingStartTime | long | 是 | 通话开始时间-Unix时间戳(单位:毫秒)，未接通显示'-'，已接通会有值 | "1635909010000" |
| endTime | long | 是 | 呼叫结束时间-Unix时间戳(单位:毫秒) | "1635909010000" |
| intent | string | 是 | 意向，在外呼机器人-流程节点-信息收集，配置key为「意向」，对应的value值 | "未分类" |
| action | array | 是 | 动作，HUNGUP：挂机 | ["HANGUP"] |
| isRobotHangup | boolean | 是 | 是否机器人主动挂机 | true |
| dialogVar | obj | 是 | 变量，导入名单的变量 | {"变量1": "已接通"} |
| smsVar | obj | 是 | 短信变量 | {"website":"深度啊感动"} |
| extJson | String | 否 | 来自导入信息 | 来自导入信息 |
| transResult | int | 否 | 转接结果 | 字段为空或值为0未发起，1成功，-1失败 |
| sipCode | String | 否 | 接通状态 | 如200、480、407等 |
| sipInfo | String | 否 | 接通描述 | 如No user responding等 |
record数据
| 名称 | 类型 | 备注 |
|---|---|---|
| role | string | 角色，现有机器人侧（speech）和客户侧（voice） |
| timestamp | long | 时间戳，微秒 |
| contextText | string | 回复文本 （speech角色下取此字段则为机器人回复文本），（voice角色下取此字段则为客户侧回复文本） |
| audioId | string | 录音ID |
| intent | string | 意图 |
| start | string | 片段开始时间（基于对话开始的相对时间） |
| stop | string | 片段结束时间（基于对话开始的相对时间） |
| timeLen | long | 片段时长，毫秒 |
| interrupted | boolean | 打断标识，未打断 |
| interruptedTime | string | 打断时间 （基于对话开始的相对时间） |
| silent | boolean | 静默标识 |
请求示例
{
"taskMemberId":732530014224641 // 百度侧号码组id
}返回示例
{
"code": 200,
"msg": "success",
"data": [
{
"tenantId": 10215,
"memberId": 4190630832340992,
"sessionId": "10215_6f8146adfa504d3c94757bdfda529b18",
"collectInfo": {},
"record": [
{
"role": "speech",
"timestamp": 1734320937162,
"content": null,
"contextText": "您好，我是梅赛德斯-奔驰客户服务中心的客服。请问您是吗？",
"sn": "603b96b2-84b6-4ce4-b564-3f65a4948869",
"intent": null,
"start": "00:00.043",
"stop": "00:05.889",
"timeLen": 5846,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734320945841,
"content": "你好。",
"contextText": "你好。",
"sn": "ad59ab5ebb6011ef_2_1",
"intent": null,
"start": "00:05.557",
"stop": "00:07.997",
"timeLen": 2440,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734320946585,
"content": "你好。",
"contextText": "嗯，您好，我是奔驰客服，想确认下您是车主本人吗？",
"sn": "ad59ab5ebb6011ef_2_1",
"intent": null,
"start": "00:09.466",
"stop": "00:14.883",
"timeLen": 5417,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734320947107,
"content": "喂。",
"contextText": "喂。",
"sn": "ad59ab5ebb6011ef_4_1",
"intent": null,
"start": "00:07.857",
"stop": "00:09.257",
"timeLen": 1400,
"interrupted": true,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734320954559,
"content": "哎，你好，我是。",
"contextText": "哎，你好，我是。",
"sn": "ad59ab5ebb6011ef_6_1",
"intent": null,
"start": "00:14.177",
"stop": "00:16.717",
"timeLen": 2540,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734320955299,
"content": "哎，你好，我是。",
"contextText": "好的，您好，感谢接听。我们想做个简短调研，了解下您购车后的服务体验，可以吗？",
"sn": "ad59ab5ebb6011ef_6_1",
"intent": null,
"start": "00:18.180",
"stop": "00:26.563",
"timeLen": 8383,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734320967176,
"content": "嗯，你找人工服务吧，行吧？",
"contextText": "嗯，你找人工服务吧，行吧？",
"sn": "ad59ab5ebb6011ef_8_1",
"intent": null,
"start": "00:25.837",
"stop": "00:29.337",
"timeLen": 3500,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734320967919,
"content": "嗯，你找人工服务吧，行吧？",
"contextText": "明白，我们这就是人工服务呀，想了解下您购车后的体验，可以吗？",
"sn": "ad59ab5ebb6011ef_8_1",
"intent": null,
"start": "00:30.800",
"stop": "00:37.213",
"timeLen": 6413,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734320977688,
"content": "嗯，好的，那您说吧。",
"contextText": "嗯，好的，那您说吧。",
"sn": "ad59ab5ebb6011ef_10_1",
"intent": null,
"start": "00:36.797",
"stop": "00:39.837",
"timeLen": 3040,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734320978431,
"content": "嗯，好的，那您说吧。",
"contextText": "噢，结合您对奔驰品牌销售门店的整体感受，请您为门店服务打1-10分，10分最满意。您打几分？",
"sn": "ad59ab5ebb6011ef_10_1",
"intent": null,
"start": "00:41.312",
"stop": "00:51.007",
"timeLen": 9695,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734320993088,
"content": "呃，这个现在需要按照什么来评分？",
"contextText": "呃，这个现在需要按照什么来评分？",
"sn": "ad59ab5ebb6011ef_12_1",
"intent": null,
"start": "00:51.317",
"stop": "00:55.237",
"timeLen": 3920,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734320993831,
"content": "呃，这个现在需要按照什么来评分？",
"contextText": "收到，就按照您购车后的实际感受来评分就好，比如服务态度、专业性这些。您觉得能打几分呢？",
"sn": "ad59ab5ebb6011ef_12_1",
"intent": null,
"start": "00:56.712",
"stop": "01:06.164",
"timeLen": 9452,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321010285,
"content": "嗯，征信可以达到八分，然后服务态度的话，大概六分吧。",
"contextText": "嗯，征信可以达到八分，然后服务态度的话，大概六分吧。",
"sn": "ad59ab5ebb6011ef_14_1",
"intent": null,
"start": "01:06.717",
"stop": "01:12.437",
"timeLen": 5720,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734321011019,
"content": "嗯，征信可以达到八分，然后服务态度的话，大概六分吧。",
"contextText": "嗯明白，那整体给门店服务打个分吧，1-10分，您觉得打几分合适呢？",
"sn": "ad59ab5ebb6011ef_14_1",
"intent": null,
"start": "01:13.900",
"stop": "01:20.332",
"timeLen": 6432,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321022876,
"content": "嗯。",
"contextText": "嗯。",
"sn": "ad59ab5ebb6011ef_16_1",
"intent": null,
"start": "01:23.637",
"stop": "01:25.037",
"timeLen": 1400,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734321023180,
"content": null,
"contextText": "嗯嗯，没事，您慢慢想，整体感受大概能打几分呢？",
"sn": "ad59ab5ebb6011ef_14_1",
"intent": null,
"start": "01:26.061",
"stop": "01:31.308",
"timeLen": 5247,
"interrupted": false,
"interruptedTime": null,
"silent": true,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321033699,
"content": "七分吧。",
"contextText": "七分吧。",
"sn": "ad59ab5ebb6011ef_18_2",
"intent": null,
"start": "01:33.597",
"stop": "01:35.857",
"timeLen": 2260,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734321034442,
"content": "七分吧。",
"contextText": "嗯，好的，整体给七分是吧，那您能说说为什么服务态度只打六分吗？",
"sn": "ad59ab5ebb6011ef_18_2",
"intent": null,
"start": "01:37.323",
"stop": "01:43.974",
"timeLen": 6651,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321048366,
"content": "嗯，因为今天找联系人的时候一直都联系不上，然后呃。",
"contextText": "嗯，因为今天找联系人的时候一直都联系不上，然后呃。",
"sn": "ad59ab5ebb6011ef_20_1",
"intent": null,
"start": "01:44.897",
"stop": "01:50.517",
"timeLen": 5620,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734321049108,
"content": "嗯，因为今天找联系人的时候一直都联系不上，然后呃。",
"contextText": "好的，了解了，那您对门店的其他服务还有什么不满意的地方吗？",
"sn": "ad59ab5ebb6011ef_20_1",
"intent": null,
"start": "01:51.989",
"stop": "01:57.372",
"timeLen": 5383,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321050117,
"content": "呃，还有什么？",
"contextText": "呃，还有什么？",
"sn": "ad59ab5ebb6011ef_22_1",
"intent": null,
"start": "01:49.877",
"stop": "01:52.277",
"timeLen": 2400,
"interrupted": true,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321060538,
"content": "别的暂时没有，别的暂时没有。",
"contextText": "别的暂时没有，别的暂时没有。",
"sn": "ad59ab5ebb6011ef_24_1",
"intent": null,
"start": "01:58.057",
"stop": "02:02.697",
"timeLen": 4640,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734321061282,
"content": "别的暂时没有，别的暂时没有。",
"contextText": "明白，那您觉得线上渠道服务怎么样？比如官网、APP这些，1-10分您打几分？",
"sn": "ad59ab5ebb6011ef_24_1",
"intent": null,
"start": "02:04.163",
"stop": "02:11.684",
"timeLen": 7521,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321064438,
"content": "保养这边的已经现在能做吗？",
"contextText": "保养这边的已经现在能做吗？",
"sn": "ad59ab5ebb6011ef_26_1",
"intent": null,
"start": "02:02.817",
"stop": "02:06.597",
"timeLen": 3780,
"interrupted": true,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321075141,
"content": "官网上可以打八分。",
"contextText": "官网上可以打八分。",
"sn": "ad59ab5ebb6011ef_28_1",
"intent": null,
"start": "02:13.837",
"stop": "02:17.297",
"timeLen": 3460,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734321075883,
"content": "官网上可以打八分。",
"contextText": "噢，那您对官网的服务还有什么具体的改进建议吗？",
"sn": "ad59ab5ebb6011ef_28_1",
"intent": null,
"start": "02:18.764",
"stop": "02:23.949",
"timeLen": 5185,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321088904,
"content": "嗯，暂时没有，有的话回去再说吧，回去再再联，再给你们回复。",
"contextText": "嗯，暂时没有，有的话回去再说吧，回去再再联，再给你们回复。",
"sn": "ad59ab5ebb6011ef_30_1",
"intent": null,
"start": "02:24.597",
"stop": "02:31.057",
"timeLen": 6460,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "speech",
"timestamp": 1734321089637,
"content": "嗯，暂时没有，有的话回去再说吧，回去再再联，再给你们回复。",
"contextText": "收到，好的，官网打八分是吧，那我们先这样，您之后有建议随时联系我们，可以吗？",
"sn": "ad59ab5ebb6011ef_30_1",
"intent": null,
"start": "02:32.518",
"stop": "02:39.002",
"timeLen": 6484,
"interrupted": false,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
},
{
"role": "voice",
"timestamp": 1734321094502,
"content": "对。",
"contextText": "对。",
"sn": "ad59ab5ebb6011ef_32_1",
"intent": null,
"start": "02:35.257",
"stop": "02:36.657",
"timeLen": 1400,
"interrupted": true,
"interruptedTime": null,
"silent": false,
"nodeInfo": null
}
],
"intent": null,
"callerNum": "02120002017",
"endType": 1,
"endTypeReason": null,
"contactUUID": "1734320931264591_142062",
"durationTimeLen": 165,
"ringingTimeLen": 4,
"talkingTimeLen": 159,
"startTime": "2024-12-16 11:48:51",
"ringStartTime": "2024-12-16 11:48:52",
"talkingStartTime": "2024-12-16 11:48:57",
"endTime": "2024-12-16 11:51:36",
"mobile": "18611353394",
"robotId": "f06c086a-186a-4ca9-a800-79946481ee19",
"action": null,
"isRobotHangup": false,
"dialogVar": null,
"transResult": 0,
"extJson": null,
"recordFileUrl": "2024/12/16/10215/11/1734320931247329_426323_1734320931264591_142062_11_48_57.wav",
"sipCode": "200",
"sipInfo": "OK",
"tagExtractInfo": {},
"batchMarking": null,
"taskId": 10215,
"taskName": "拨测任务",
"robotName": "奔驰满意度调研一勿动",
"callTimes": 1,
"memberCallTimes": null,
"completeType": 3,
"callType": 0,
"smsStatus": null,
"contactId": "1734320931247329_426323",
"fileId": null,
"secretType": 2,
"agentEndTime": null,
"smsVar": null,
"createTime": 1734321099000,
"executiveStrategy": null